When I click on the URL you have listed, I get there straight away. For any questions relating to the UC 500 Software Packs please email. The UC 500 Software Packs are thoroughly tested with CCA releases and are pre-installed on UC 500 shipped from Cisco. The files include UC 500 IOS image, voicemail and automated attendant CUE software, IP Phone firmware files, and multiple TAR/archive files for various components of the UC 500 (for example vlan information, default configuration files for each product SKU, ringer files for IP Phones, music-on-hold files, background images for colored IP Phones, etc.). General Information The UC 500 Software Packs bundle all the necessary files for the UC 500 Series platform. Communications 500 Series for Small Business (UC500) Unified Communications 560 for Small Business (UC560) Unified Communications Software Packs. When the issue occurs, Cisco Model 79xx phones may fail to register. You may encounter this issue when upgrading phone loads or when upgrading to a new UC500 software pack. Table 4, 'Cisco UC560 Software Packages,' on page 18.I know UC500 is end-of-life and I am wondering if anyone on the cisco community forum has the last UC560 Software Pack 8.6.2.
